T-Shaped Professionals for a digital economy White Paper

Best practice, Certification, ITIL 4, Service management, Training, Value

All of our White Papers and Case Studies are subject to the following Terms of Use.

This white paper will examine how the ITIL 4 Service Value System (SVS) approach, and its associated training and certification model, supports the development of T-shaped professionals. It will discuss how this mindset is the foundational building block for organizations that want to thrive in the information and digital age.

Current rating: 4.3 (3 ratings)

To read the rest of this white paper and to get access to all white papers, please log in or create a user profile.

Comments

16 Aug 2019 John P Custy

A lot of good concepts here; however, as noted, the Pi or comb-shaped is where people need to think about their careers and what is needed as more automation is implemented (successfully).

You must log in to post a comment. Log in