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Latest blogs from AXELOS

Meet the ITIL team – Akshay Anand

  • 07 June 2017
  • IT Service Management (ITSM), IT Services, ITIL, Service Management, Value
AXELOS ITIL® team member Akshay Anand, discusses ITSM and how ITIL can tell you what to do and, just as importantly, how to avoid failure doing...

PRINCE2 2017 Update: an investment in you

  • 05 June 2017
  • Career planning, Methodologies, PRINCE2, Project Management
Mike Babb, who is responsible for recruitment into Capita’s 4,500-strong professional services division, gives his verdict on the PRINCE2®...

Meet the ITIL Team – Roman Zhuravlev

  • 02 June 2017
  • IT Service Management (ITSM), ITIL, Service Management
AXELOS ITIL® team member Roman Zhuravlev talks service management and why ITIL is not the work of a “crazy professor”!

Why invisibility makes for a good Service Delivery Manager

  • 01 June 2017
  • Business Relationship Management, Customer engagement, IT Service Management (ITSM), ITIL, Requirements, Roles, Skills
Service Delivery Manager (SDM) is a role many people struggle with within ITSM and, for every SDM, there’s at least two who aren’t...
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