How can you easily enhance your continuing professional development (CPD)?
The My AXELOS online subscription service, providing career development tools and resources aligned with ITIL®, PRINCE2® and MSP® best practice, has listed its top CPD content accessed by users this year.
Here’s a brief snapshot of what’s on offer to keep your knowledge and skills current:
- PRINCE2 managers and project leadership white paper:
What is leadership and how can it heighten the chances of project success?
While managers may understand the concept of having project objectives, what they might lack is the key to project leadership: creating, articulating and achieving a vision.
Learning to convey a vision of a better future and inspiring others to work towards it – along with building the ability to make tough decisions and guide people through organizational change – are powerful skills to combine with the PRINCE2 method.
- The future of ITSM is agile: a practical guide
IT teams are critical to digital transformation and, today, that means adapting to agile ways of working such as collaboration and knowledge sharing.
But how do practitioners embrace agile methods while making sure digital services are stable and predictable?
This practical guide, based on ITIL 4 principles, helps IT professionals kickstart their agile journey, build high-velocity service teams through improved performance, culture and practices and blend the best approaches from IT service management and agile/DevOps.
- Management pocketbook – strategy:
You may not need to be a strategy expert or guru but having a grasp of strategy principles could you give you and your organization the competitive edge.
This pocketbook dispenses with complex theory and gets straight to the core of what a strategy is and how it helps professionals build business competencies – such as people, systems and culture – which can make the difference between a good business and a great business.
Being able to translate a corporate vision into specific actions will help you on the way to both creating and maintaining value for your organization
- A new approach to implementing ITSM tools:
Why are so many in the ITSM and service desk community unhappy with their service management tools?
High prices, excessive expectations, difficult to configure and customize – it can all add up to a struggle and a doomed ITSM tool project.
Instead, this white paper asks you to “rip up the tool implementation” and focus on benefits and outcomes. That way, you stand a better chance of automating business processes, providing management information while improving customer communications and user experience.
Learn to map processes and value streams, empower people in service delivery, keep the end user top of mind, deliver a better experience, get your tool adopted and achieve return on investment.
- Management pocketbook – budgets
If you’re asking the question: “Do I need to budget…is it necessary to plan the finances”, here’s the answer: “Yes”.
As this pocketbook makes clear, your business is a “sophisticated money-making machine”; you can’t leave budgeting to chance, so what you’ll learn about is something that “tells your money where to go, instead of worrying where it went”.
Running a business carries a financial responsibility that must be planned for – and that means knowing how you’re going to make a profit and where the cash will come from to pay people and fund materials – in other words, survive!
- Management pocketbooks – management models
Do business leaders know what is expected of them? Not always.
This pocketbook gives managers taking on leadership roles the knowledge to get ahead by understanding different ways to lead people effectively.
All the concerns a new leader might have – getting the best results from a team, from individuals, motivating people, effective delegation and adapting to organizational culture – are addressed via advice on leadership roles, behaviours and styles.
To get access to this and a wide range of other professional learning content, visit the My AXELOS page to find out more about subscriptions