Latest blogs from AXELOS

A new approach to implementing ITSM

  • 11 March 2019
  • Digital transformation, IT service management (ITSM), IT services, ITIL, Service management, Value
Many ITSM professionals are unhappy with their IT service management tools. Why might this be?

ITIL 4 and cloud-based services

  • 06 March 2019
  • Cloud services, Digital transformation, IT service management (ITSM), IT services, ITIL, Processes
Have you noticed how the world of IT is changing in recent years?

MSP and PRINCE2: structure and seeing change more clearly

  • 05 March 2019
  • Certification, MSP, PRINCE2, Programme management, Project management, Strategic objectives
Here Andrea Vecchi recounts his learning and certification journey, including 12 months of studying and certifying in AXELOS best practice guidance.

ITIL 4 – Facts and Learning in Las Vegas

  • 04 March 2019
  • Best practice, Certification, Customer needs, IT service management (ITSM), IT services, ITIL, Value
There is a famous saying, that what happens in Vegas stays in Vegas, but I’m going to break the code here and share my views and feedback...

ITIL 4 and the co-creation of fast value

  • 01 March 2019
  • IT service management (ITSM), IT services, IT transformation, ITIL, Skills, Value
ITIL 4, the most recent ITIL update, aims to help organizations co-create value with their customers.
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