Enterprise service management growth might surprise you
- Guidance
- Vision
- Strategy
- Leadership
- Business solutions
- Capabilities
- Service management
- ITIL
June 1, 2022 |
5 min read
- Guidance
- Vision
- Strategy
- Leadership
- Business solutions
- Capabilities
- Service management
- ITIL
The data in this article demonstrate that ESM is now mainstream, which maps to ITIL 4’s move from ITSM to service management focused.