ITIL® soft skills
- Guidance
- Skills
- Leadership
- Behaviour
- Communication
- Collaboration
- Service management
- ITIL
April 14, 2022 |
2 min read
- Guidance
- Skills
- Leadership
- Behaviour
- Communication
- Collaboration
- Service management
- ITIL
ITIL foundation is a widely known framework used worldwide that provides practical, proven guidance for establishing IT Service Management (ITSM) within organizations. The seven guiding principles within ITIL will help your organization apply the best practices across the business, but there are a few in particular that can help employees improve their soft skills.