ITIL Intermediate SOA Candidate Syllabus
- Syllabus
- IT Services
- Career progression
- ITIL
June 9, 2020 |
10 min read
- Syllabus
- IT Services
- Career progression
- ITIL
The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.