Human-centred ITIL Service Design White Paper
White Paper
![Human-centred ITIL Service Design White Paper](https://eu-images.contentstack.com/v3/assets/blt637b065823946b12/blt0d0f5e99602c71cc/61b7352fb495e574627fe5fb/essential-skills-for-the-digital-era-1920x640.jpg?width=960&height=320&fit=bounds&crop=3%3A1%2Csmart&format=jpg&auto=webp&quality=60)
White Paper
- White Paper
- IT Services
- Collaboration
- Capabilities
- Benefits realization
- ITIL
April 17, 2019 |
20 min read
- White Paper
- IT Services
- Collaboration
- Capabilities
- Benefits realization
- ITIL
This white paper provides a working definition of HCD, and identifies areas it can support ITIL and discusses how a synthesis of the two can help organizations.