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ITIL Business Relationship Management White Paper

White Paper

ITIL Business Relationship Management White Paper

White Paper

  • White Paper
  • IT Services
  • Behaviour
  • Stakeholder management
  • ITIL

Author  Karen Ferris, Director, Macanta Consulting

August 1, 2018 |

 6 min read

  • White Paper
  • IT Services
  • Behaviour
  • Stakeholder management
  • ITIL

ITIL Practitioner also contains three core competencies – metrics and measurement, organizational change management, and communication. Business Relationship Managers (BRMs) will find it very useful to get to grips with these core competencies.