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The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

The course will help you to:

  • Analyze available solutions and potential benefits using a vendor-neutral approach
  • Effectively Identify, select and deliver optimized cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
  • Adopt a customer-focused end-to-end cloud procurement user journey.

Extension module training

ITIL training courses are run in a variety of formats by accredited training organizations. Use our training search to find a training provider.

Please note: there are no formal pre-requisites for studying Acquiring & Managing Cloud Services. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

Examination format

  • Examination format: 40 questions
  • Multiple choice
  • 90 minutes' duration
  • Closed book.

Key Resources