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ITIL Managing Professional - ITIL Strategist: Direct, Plan and Improve

The ITIL 4 Strategist: Direct, Plan and Improve module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan and Improve helps with planning work, improving products, and managing change.

The course will help you to:

  • drive and manage effective organizational change
  • encourage a culture of continual improvement
  • facilitate decision-making
  • support change management
  • minimize disruption
  • innovate while remaining compliant.

Managing Professional training

ITIL training courses are run in a variety of formats by accredited training organizations. Use our training search to find a training provider.

Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Direct, Plan and Improve.

Examination Format

  • 40 questions
  • Multiple choice
  • 28 out of 40 marks required to pass (70%)
  • 90 minutes
  • Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years. Looking to renew your certification? Find out more.

Key Resources