ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.
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Focus on ITIL

ITIL Announcement

AXELOS has announced plans to update the world’s most widely-adopted framework for service management in 2018.

The update will build on the established core of best practice in the existing ITIL guidance and will focus on integrating ITIL with complementary practices, such as DevOps, Agile and Lean.

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AXELOS announces the planned update of ITIL® at itSMF USA Fusion 2017 conference

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What is ITIL?

ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

ITIL's capabilities provide a range of key benefits for the organization and the professional.

Find out more about ITIL