ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.
Learn more

Focus on ITIL

What is ITIL?

ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

ITIL's capabilities provide a range of key benefits for the organization and the professional.

Find out more about ITIL

ITIL Membership

Become an ITIL member and benefit from a wide range of content, templates, toolkits and best practice guidance that enable you to succeed as an IT Service Management (ITSM) professional.

You will be able to access:

  • Online best practice publications such as ‘ITIL Continual Service Improvement’
  • Skills Assessment tools for over 25 roles in ITSM
  • AXELOS Exchange webinar series focusing on the latest trends in ITSM
  • ITIL Digital Badge.
Become a member
AXELOS Professional Development Programme - Benefits for PRINCE2® practitioners

How to get Certified in ITIL

Find a Training Provider