ITIL 4 expands on previous versions of ITIL by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.
ITIL is embarking on an evolution, moving from ITIL v3 to ITIL 4.
ITIL v3 certifications will remain valid and ITIL v3 courses can be taken until June 2020. Continue to collect ITIL v3 credits to enable an easy transition.
These are the levels of certification within the the ITIL 4 scheme:
The ITIL certification scheme provides a modular approach to the framework and comprises a series of certifications focusing on different aspects of ITIL best practice.
These are the levels of certification within the the ITIL v3 scheme:
ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
ITIL's capabilities provide a range of key benefits for the organization and the professional.