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HBZS Mining Rescue Services ITIL® In a Small to Medium-Sized Business Case Study

Tomáš Gurný

October 2015

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In this case study, Czech company HBZS Mining Rescue Services discusses how adopting and adapting ITIL® made their organization's activities and services more effective.

Adopting and adapting ITIL
ITIL’s continuing use
What are your recommended Best Practices?
Trade marks and statements
Current rating: 4.5 (2 ratings)


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