Nine principles of an ITSM professional

Collaboration, Frameworks, IT Service Management (ITSM), IT services, ITIL, Value

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This paper lists the ITIL Practitioner Guiding Principles and describes their individual significance in helping understanding the ITIL framework and also for solving practical problems.

Current rating: 4.9 (7 ratings)

Comments

8 Jun 2019 Tarun Lal

Well Documented and arranged,
If possible suggest a provision to compliment each of 9 points with some tangible artifacts

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