Progress Iteratively: an ITIL® Guiding Principle Case Study

Virginia Araujo

December 2016

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This case study describes how applying the ITIL Guiding Principle Progress iteratively helped with the internationalization of a large company of 40,000 employees when expanding into other countries.

NOTE: This case study is based on the Guiding Principles associated with the ITIL v3 Practitioner certification. To learn more about the application of the ITIL 4 Guiding Principles, see our White Paper ITIL Guiding Principles for Continual Improvement.

Introduction
Adopting and adapting ITIL
Guiding principles
What are your recommended Best Practices?
About AXELOS
Trade marks and statements
Current rating: 4.5 (8 ratings)

Comments

12 Mar 2017 JJ
Alternate text
very practical tips and recommendations
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