Latest blogs from AXELOS

Elephants, mentors and comfort zones: three things that have shaped my ITIL journey

  • 27 March 2017
  • Capabilities, Career progression, ITIL, ITIL Expert, ITIL Foundation, Learning from experience
Elephants, mentors and comfort zones: three things that have shaped my ITIL journey
I was first introduced to ITIL® in 2009 when I completed the ITIL Foundation certification. But my journey didn’t really start until 2012.

The importance of planning in a project environment

  • 24 March 2017
  • Governance, Project management, Project planning, Requirements, Stakeholder engagement, Task management
Why is it important to plan a project and why are project plans not taken seriously enough?

How ITIL® Practitioner helps you handle the increasing demands on ITSM

  • 23 March 2017
  • Agile, Communication, DevOps, IT Service Management (ITSM), IT transformation, ITIL Practitioner
ITIL Practitioner's iterative approach helps ITSM professionals communicate effectively and manage working with agile and DevOps practices to...

How to teach your kids about Cybersecurity

  • 20 March 2017
  • Cyber-security, Devices, Identity, Privacy, Threats, Vulnerability
Children understand the internet better than their parents, but they need to have rules and to be taught about the risks to ensure they are safe...

7 tips for performing service transition effectively

  • 17 March 2017
  • Behaviour, Best Practice, Communication, ITIL, Service Transition, Value
In my career I’ve been part of a variety of service transition projects and while every project is unique there are key aspects that should...

Phishing awareness training can thwart cyber-attacks

  • 15 March 2017
  • Behaviour, Cyber resilience, Cyber-attack, RESILIA, Training, Vulnerability
Creating awareness among employees about the damage a successful phishing attack can cause is the key to an organization’s cyber resilience.

ITSM: rationalizing processes with tooling requirements

  • 13 March 2017
  • Adopt and adapt, Governance, IT Service Management (ITSM), ITIL, Processes, Requirements
Organizations need to consider their process governance before developing new enterprise ITSM tools. Adopting and adopting ITIL processes can help...

AXELOS Enterprise Service Management Podcast

  • 10 March 2017
  • Best Practice, IT Service Management (ITSM), IT services, Processes, Service management, Value
Our panel of ITSM experts discusses ESM and how it fits with Digital Transformation and ITSM and can help businesses improve their delivery of...

How agile grows up into a programme method

  • 08 March 2017
  • Agile, Behaviour, Governance, PRINCE2, Programme management, Skills
Dr Catherine Howe looks at how agile in project management has reached something approaching adulthood, but still has growing up to do in...

Project vs programme management: choosing best practice

  • 06 March 2017
  • Best practice, Governance, MSP, PRINCE2, Programme management, Project management
Today, many senior managers are still unable to distinguish between programmes and projects and which approach would be most suitable when...

How to develop applications with ITIL®, DevOps and agile methods

  • 03 March 2017
  • Agile, Communication, DevOps, ITIL, Problem management, Skills
Developing new applications with a combination of ITIL®, DevOps and agile methods is transforming results for customers.
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