Latest blogs from AXELOS

ITIL 4 Managing Professional – company-wide service management

  • 30 July 2021
  • IT service management (ITSM), IT services, ITIL 4, Service management
ITIL 4 Managing Professional – company-wide service management
After working in the industry for more than 20 years, I generally have a holistic view of IT and how it interacts with a business, adding value and working in tandem with stakeholders.  

Improving employee experience and productivity

  • 28 July 2021
  • IT service management (ITSM), IT services, ITIL 4, Service management
Many best practice methodologies, frameworks and standards offer guidance to improve employee experience and productivity.  

Best practice methods – building capability and a career

  • 27 July 2021
  • MoP, MSP, PRINCE2, Project and programme management (PPM), Project management
To be more effective in project management it’s useful for project managers to understand the wider context in which they’re working. ...

Leadership in a virtual project management world

  • 23 July 2021
  • Programme management, Project and programme management (PPM), Project management
Working in an increasingly virtual world, the performance of business leaders in projects is facing more scrutiny than ever.

Dealing with people, not IT tickets – the human side of ITSM

  • 21 July 2021
  • IT service management (ITSM), ITIL 4
In IT service management (ITSM) the IT incident – typically – is a transaction: something that comes in, generates a ticket, someone...

The benefits of online project management training

  • 20 July 2021
  • PRINCE2, PRINCE2 Agile, Project and programme management (PPM)
Online training in project management – including PRINCE2® and PRINCE2 Agile® – since the onset of Covid-19 has created some...

Does being process driven stifle innovation?

  • 16 July 2021
  • IT services, ITIL 4, Service management
There’s a long list of innovations that have – in many ways – transformed industries, the way we live our lives and even the...

A VUCA series – approaches to manage ambiguity

  • 14 July 2021
  • IT services, ITIL 4, Project management
Ambiguity – as explained in Harvard Business Review – means dealing with “unknown unknowns”, something without...

Upskilling project and programme managers for relentless change

  • 13 July 2021
  • Digital transformation, Programme management, Project management, ProPath
Digital transformation has provided the catalyst for change in lots of organizations, yet underneath any transformation is a project.  

Improving best practice skills at each level of organizational change

  • 09 July 2021
  • Best practice, PRINCE2, Programme management, Project management, ProPath
When looking at project and programme manager job profiles, many companies are seeking both candidate experience and proof of knowledge backed by...

A VUCA series: complexity is nothing to be afraid of

  • 08 July 2021
  • Best practice, IT services, ITIL 4
With the level of sophistication in business and technology that we have as humans, you’d think we could crack the code of simplifying...
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