Latest blogs from AXELOS

ITIL 4: preparing organizations for digital transformation

  • 07 May 2021
  • Agile, ITIL 4, Service management, Value
ITIL 4: preparing organizations for digital transformation
Digital transformation is about improving your digital footprint, digitalizing processes and – most importantly – changing your company culture.  

Practical implementation of marketing projects with PRINCE2

  • 06 May 2021
  • Agile, Best practice, PRINCE2, Project management
What makes marketing a challenging activity to deliver in any organization – and how does adopting a project management method help?  

ITIL 4 for undergraduates: developing tomorrow’s IT professionals

  • 04 May 2021
  • Best practice, Career planning, Career progression, Certification, ITIL
University graduates going into IT need to be better prepared than they’ve ever been before, with a different understanding of IT and...

The 5 principles of service design thinking

  • 30 April 2021
  • Best practice, Communication, Frameworks, ITIL 4, Stakeholder engagement
Developing an effective service design can be challenging, but these five core principles, coined by Marc Stickdorn, can help.  

Investing in benefits: change portfolio management with MoP

  • 29 April 2021
  • Best practice, Certification, MoP, Portfolio management, ProPath
The Management of Portfolios guidance (MoP) was created to give business leaders a “helicopter view” of change activities, including...

Why should I co-create value with customers?

  • 27 April 2021
  • Adopt and adapt, Best practice, Customer engagement, ITIL 4, Value
Creating value for customers is now about involving them on the journey, getting their feedback and baking it into a product or service

How to avoid an own goal with PRINCE2

  • 23 April 2021
  • Adopt and adapt, PRINCE2, Project management, Risk management, Stakeholder engagement
If we look at the setting up of ESL as a project, how could PRINCE2 have helped avoid this mess? 

Best practice frameworks: In service to the mission

  • 22 April 2021
  • Adopt and adapt, Best practice, MoP, MSP, PRINCE2, Programme management, Project management
Portfolio, programme and project management is fundamentally about enabling an organization to achieve objectives of strategic importance that will...

Using ITIL to move to a service culture

  • 20 April 2021
  • Best practice, IT services, ITIL 4, Service management
Developing a service culture is an essential part of business and IT services today – and ITIL 4’s principles can help organizations on...

Risk management processes: discipline for pragmatic managers

  • 16 April 2021
  • Best practice, M_o_R, Risk management
What is driving the increased demand for risk management processes in organizations?   

Reporting on value in service management

  • 14 April 2021
  • Adopt and adapt, Best practice, ITIL 4, Reporting, Service management
ITIL 4 lifts the context of support operations to a more strategic level, with the co-creation and demonstration of value via meaningful reporting....
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