Latest blogs from AXELOS

PRINCE2 Practitioner - helping project managers reach the next level

  • 30 August 2019
  • Benefits realization, Governance, PRINCE2, Project management, Project management office, Training
I first discovered PRINCE2® when I moved to the UK from the United States and, I can honestly say, it was an eye-opener.

ITIL 4 – supporting everyone in today’s organizations

  • 28 August 2019
  • Agile, Customer engagement, DevOps, Frameworks, ITIL 4, Skills, Training, Value
Providing ITIL® 4 training has introduced me to a whole new range of people beyond the pure IT professionals previously attending ITIL courses.

How to right size for change

  • 27 August 2019
  • Methodologies, MoP, MSP, Portfolio management, PRINCE2, Programme management, Project and programme management (PPM), Project management, Project management office
There is often debate about whether an initiative should be categorized as a portfolio, a programme or a project.

ITIL Intermediate – Operational Support and Analysis (OSA): Combating chaos

  • 23 August 2019
  • Customer experience, Incident management, IT services, ITIL, Problem management, Processes, Value
For any operational department it’s obligatory to have processes and an approach to things – otherwise it would all be chaos!

AgileSHIFT and the age of the customer

  • 21 August 2019
  • AgileSHIFT, Customer engagement, Customer experience, Customer needs, Skills, Stakeholder engagement, Strategic objectives
The ‘age of the customer’ describes how modern organizations need to meet customers' rapidly changing expectations and anticipate...

Putting PRINCE2 Practitioner to work

  • 20 August 2019
  • Best practice, Learning, Methodologies, PRINCE2, Project and programme delivery, Project and programme management (PPM), Project management, Project planning
Building credibility; giving clients confidence in my abilities and building a sound basis of knowledge, is what keeps me interested in learning.

PRINCE2 Practitioner – it’s worth the extra step

  • 16 August 2019
  • Best practice, Certification, Governance, Methodologies, PRINCE2, Project management, Training
Despite being an experienced project manager, I keep the PRINCE2® Practitioner book on my desk and refer to it often, especially when starting...

Happy people give great service

  • 14 August 2019
  • Customer engagement, Customer experience, Empowerment, Professional development, Training, Vision
People that feel valued at work are more likely to give good customer experience, so if you want to improve customer service, start by looking at...

PRINCE2 Practitioner – expanding your horizons

  • 09 August 2019
  • Certification, Examinations, Learning, Learning from experience, PRINCE2, Project management
If you've just gained your PRINCE2® Foundation certification it’s now time to think about your next steps – taking your PRINCE2...

The importance of stakeholder engagement

  • 09 August 2019
  • AgileSHIFT, Communication, Processes, Project and programme delivery, Project and programme management (PPM), Stakeholder engagement
If you want your projects and programmes to be successful, it is crucial that proper Stakeholder Engagement and its associated activities take...
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