Latest blogs from AXELOS

ITIL® Update: IT Service Management Evolved

  • 21 December 2017
  • Capabilities, Communication, Frameworks, Service management, Value
For decades, IT has been operating in silos; separate tribes doing what they do and doing it well – but not doing it together.

PPM into 2018: converging on common project understanding

  • 19 December 2017
  • Best Practice, Communication, Processes, Project management, Skills
Convergence is founded on having a common understanding of project management and its underlying concepts and will be vital for project managers in...

How to be ready: the need for speed in ITSM 2018

  • 15 December 2017
  • Change management, Incident management, IT Service Management (ITSM), Service management
Organizations’ ability to react to this in 2018 – especially in ITSM – will be the difference between surviving and thriving or...

What people skills to consider when creating a team

  • 13 December 2017
  • Project management, Project sponsorship, Skills, Stakeholder management, Task management

More than meets the I: a deep foundation for IT service management

  • 11 December 2017
  • Continual Service Improvement (CSI), IT Service Management (ITSM), Processes, Service management, Value
ITIL provides a deep foundation when it comes to IT Service Management. One of the reasons is because ITIL is a framework that focuses on aligning...

ITIL® Update: Evolution and Integration

  • 08 December 2017
  • Agile, Customer experience, Governance, IT Service Management (ITSM), Service management
ITIL has always been dynamic. Now it's time to update ITIL again and we want organizations to see how they can leverage ITIL’s ideas and...

The importance of digital badges

  • 06 December 2017
  • Career progression, CPD, Digital badges, Learning from experience, Professional development, Skills
Last week London hosted the Modern Employment and Digital Credentials conference and I was delighted to be one of the speakers talking about the...

2018: the time comes for project managers

  • 04 December 2017
  • Agile, Communication, Customer experience, Leadership, Project management, Skills
The need to be both waterfall and agile in projects has hit a lot of project managers in 2017.

ITIL®, DevOps and the search for silver bullets

  • 01 December 2017
  • Agile, DevOps, Frameworks, IT Service Management (ITSM)
Another day, another IT framework – or that’s how it could seem to ITSM practitioners in 2017.