Latest blogs from AXELOS

Why project managers need to know about emotional regulation

  • 27 February 2020
  • Behaviour, Collaboration, Project and programme delivery, Project and programme management (PPM), Project checklists, Project management, Project planning, Project Progress
For the project manager, having the ability to control the environment while also ensuring objectives are met, is essential — a skillset...

ITIL 4 Strategist – Direct, Plan and Improve: cascading goals

  • 26 February 2020
  • Customer engagement, IT service management (ITSM), ITIL 4, Key performance indicators (KPIs), Service management, Value
What does it mean when we talk about a goals cascade in ITIL 4 Direct, Plan and Improve – and how can this enhance the work of service...

MSP – not just for programme managers

  • 21 February 2020
  • Career progression, MSP, PRINCE2, Programme management, Project and programme delivery, Project and programme management (PPM), Project management
What is a programme? And how does the MSP guidance and certification make programmes more manageable?

Integrating new technology into services – ITIL 4 HVIT

  • 20 February 2020
  • Digital transformation, Frameworks, IT services, ITIL 4, Skills, Value
How does High-velocity IT (HVIT) in ITIL 4 help organizations develop the capability to integrate new technology and reduce their services&rsquo...

High-velocity IT – a way for the digitally-enabled organization

  • 18 February 2020
  • Agile, DevOps, IT services, ITIL, ITIL 4, Service management, Skills
An interview with Mark Smalley, author of ITIL 4 Managing Professional High-velocity IT.


  • 14 February 2020
  • Learning from experience, PRINCE2, Project and programme delivery, Project management, Requirements, Roles
What has Valentine's Day to do with project management? Well, PRINCE2 is designed to suit any project’s specific needs and context.

Clear line of sight

  • 12 February 2020
  • Benefits realization, MoP, Portfolio management, Project and programme management (PPM), Strategic objectives, Vision
MoP's concept of ‘clear line of sight’ seeks to ensure a transparent chain is demonstrated from strategic intent through to...

Holistic IT – a non-siloed approach with ITIL 4

  • 10 February 2020
  • Collaboration, Customer needs, Frameworks, IT service management (ITSM), ITIL, ITIL 4, Processes, Value
Siloed working has always been one of the most common issues in IT and IT service management (ITSM).

ITIL 4 Managing Professional: from the earth to the moon

  • 06 February 2020
  • Business Relationship Management, Collaboration, Customer experience, Digital transformation, ITIL 4, Service catalogue, Service management, Value
The difference between IT transformation and digital transformation is like standing on the face of earth and then travelling to stand on the moon.

ITIL 4 Specialist drive stakeholder value: maximizing the consumer experience

  • 04 February 2020
  • Collaboration, Communication, Customer experience, End-User Experience, IT services, ITIL 4, Stakeholder engagement, Value
The ITIL® 4 Specialist Drive Stakeholder Value is about the interaction between service providers and stakeholders and the conversion of demand...