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Latest blogs from AXELOS

ITIL in a world of digital transformation

  • 31 May 2018
  • Change management, Continual Service Improvement (CSI), Customer Experience, Digital transformation, IT Service Management (ITSM), ITIL, Stakeholder management
What is digital transformation, how are companies going about accomplishing it and what does that mean for ITSM?

Taking IT4IT on the ITSM journey

  • 25 May 2018
  • Agile, IT Service Management (ITSM), IT services, ITIL, Processes, Service Management, Value
Every ITSM process could benefit from IT4IT if service strategy managementcan ensure a good approach to automation and information management.

Project and programme management – deriving value for organizations

  • 23 May 2018
  • Best practice, Certification, Learning, MSP, PRINCE2, Project and programme management (PPM), Training, Value
Organizations need to create a corporate approach to learning to derive value from certificaton of their staff.

ITIL update – the high-performing IT organization

  • 21 May 2018
  • Agile, Best practice, Cloud Computing, Frameworks, IT services, ITIL, Value
Marcel Foederer looks both backwards and forwards, considering where ITIL has come from and where it’s going.

The five-hour rule for success

  • 17 May 2018
  • CPD, Learning, Learning from experience, Professional development, Qualifications, Skills
If I asked you to carve out five hours a week for learning your immediate response might be ‘nice idea but I don’t have the time’.

Creating a learning culture

  • 15 May 2018
  • Capabilities, CPD, Learning, Learning from experience, Professional development, Skills
As an organization, are you interested in attracting top talent? If you are, then you need to create a learning-centred work culture.

GDPR: beyond compliance with RESILIA – building trust and adding value

  • 14 May 2018
  • Best practice, Cyber Resilience, Cyber-Attack, GDPR, Incident management, ITIL, Value
Personal information is an asset that can create more value for customers, hence people want to share their data with organizations. However, the...

Bringing agile and ITIL together in an agile organization

  • 10 May 2018
  • Agile, Continual Service Improvement (CSI), Customer needs, IT Service Management (ITSM), ITIL, Processes, Service Management
Alongside agile product development in organizations, where do IT service management and ITIL fit?

Five ways for project managers to start realizing benefits

  • 08 May 2018
  • Agile, Benefits realization, Business Relationship Management, ITIL, Methodologies, PRINCE2, Project management, Value
For many project managers, their role in Benefits Realization is viewed as 'not my job' or out of scope for their role.

Adaptability is the behaviour. Agility is the consequence.

  • 04 May 2018
  • Agile, Certification, Customer needs, Project management, Strategic objectives, Value
Like their traditional counterparts, organizations that are struggling with Agile face the lack of executive involvement.
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