Latest blogs from AXELOS

Star Wars and the seven guiding principles

  • 28 August 2020
  • Adopt and adapt, Best practice, ITIL 4
ITIL® 4 is valuable for every industry, and no part of it is more universal than the guiding principles. So, how can they be applied to Star...

ITIL 4 DPI – continual improvement and good communications

  • 26 August 2020
  • Best practice, Customer experience, ITIL 4, Service management
Why should organizations think about creating a customer-focused approach to delivering services? And where do they begin?  

How PRINCE2 Agile’s principle of exploration can save you money

  • 25 August 2020
  • Agile, Best practice, PRINCE2 Agile, Project management, Project planning
Maximiliano Clavijo Punschkediscusses how PRINCE2 Agile’s principle of exploration can help organizations with project planning.

I’ve got ITIL 4 Foundation – what next?

  • 21 August 2020
  • Best practice, Career progression, Certification, ITIL 4, Professional development
What should service management practitioners do after certifying in ITIL 4 Foundation?  

How to use ITIL when working from home

  • 18 August 2020
  • Best practice, ITIL 4
Solmaz Purser discusses how to use ITIL 4’s guiding principles and practices when working from home.

Intangible benefits and the Benefits Management Approach

  • 18 August 2020
  • Benefits realization, PRINCE2, Project management, Project planning
In this blog, Alexei Kuvshinnikov, an accredited PRINCE2® 6th edition trainer with 20+ years of international project management experience...

What employee type or shape are you?

  • 13 August 2020
  • AgileSHIFT, Career progression, Professional development, Skills
In an era of adaptation and better ways of working in the context of continuous performance improvements, people have inevitably expanded their...

Getting the PMO and SMO to collaborate and capitalize on innovation

  • 12 August 2020
  • IT service management (ITSM), Project and programme management (PPM), Project management office, Service management
Why is a service management office (SMO) an important function today – and how should it interact with a project/programme management office ...

Conducting virtual training sessions

  • 11 August 2020
  • Best practice, Certification, Professional development
Alexious Mudzingwa shares some tips for conducting successful virtual training courses.

Safety cultures and happy employees

  • 06 August 2020
  • Best practice, Communication, IT service management (ITSM), ITIL 4
Happy, safe employees generally stay longer at their organizations, are more productive, and cause fewer incidents.
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