Latest blogs from AXELOS

Be my PRINCE2

  • 14 February 2020
  • Learning from experience, PRINCE2, Project and programme delivery, Project management, Requirements, Roles
Be my PRINCE2
What has Valentine's Day to do with project management? Well, PRINCE2 is designed to suit any project’s specific needs and context.

Clear line of sight

  • 12 February 2020
  • Benefits realization, MoP, Portfolio management, Project and programme management (PPM), Strategic objectives, Vision
MoP's concept of ‘clear line of sight’ seeks to ensure a transparent chain is demonstrated from strategic intent through to...

Holistic IT – a non-siloed approach with ITIL 4

  • 10 February 2020
  • Collaboration, Customer needs, Frameworks, IT service management (ITSM), ITIL, ITIL 4, Processes, Value
Siloed working has always been one of the most common issues in IT and IT service management (ITSM).

ITIL 4 Managing Professional: from the earth to the moon

  • 06 February 2020
  • Business Relationship Management, Collaboration, Customer experience, Digital transformation, ITIL 4, Service catalogue, Service management, Value
The difference between IT transformation and digital transformation is like standing on the face of earth and then travelling to stand on the moon.

ITIL 4 Specialist drive stakeholder value: maximizing the consumer experience

  • 04 February 2020
  • Collaboration, Communication, Customer experience, End-User Experience, IT services, ITIL 4, Stakeholder engagement, Value
The ITIL® 4 Specialist Drive Stakeholder Value is about the interaction between service providers and stakeholders and the conversion of demand...

The Importance of Servant Leadership

  • 31 January 2020
  • Collaboration, Communication, Leadership, PRINCE2, PRINCE2 Agile, Project management, Requirements
Servant Leadership sounds like a contradiction in terms but it is a highly important approach that project managers should consider and adopt.

ITIL 4 Managing Professional: aligning operations and strategy with DPI

  • 28 January 2020
  • Change management, Collaboration, Communication, ITIL 4, Service management, Strategy execution, Value
Strategy is more relevant than ever as a competence in service management.

Creating a common IT language – ITIL 4 Managing Professional Transition

  • 24 January 2020
  • Best practice, Certification, Collaboration, DevOps, Frameworks, ITIL 4, Service management, Value
The Transition module provides the foundation to deliver effective service management through new ways of working within digital organizations.

How to translate project or programme course learnings into practice

  • 23 January 2020
  • Learning, Learning from experience, MSP, PRINCE2, Processes, Programme management, Project and programme management (PPM), Project management, Roles, Training
After taking a project or programme course it can be heard to apply your learning when back at your desk.

Service Desk – the value creating one-stop-shop

  • 21 January 2020
  • Business solutions, Customer experience, End-User Experience, Incident management, IT services, ITIL 4, Service desk, Value
Today the service desk is it’s more customer focused and successful agents need a new combination of skills.

ITIL 4 High-Velocity IT: the digital enterprise

  • 17 January 2020
  • Agile, Customer needs, End-User Experience, ITIL, ITIL 4, Service catalogue, Service management, Value
What does de-centralized IT look like today and how is high-velocity IT (HVIT), as addressed in ITIL 4, enabling it?
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