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Building an ITIL®-based Service Management Department - 2nd Edition

Book By AXELOS

£35.00

     

(5)

5CPD Points

What's this?

This book provides step-wise practical guidance to set-up an ITIL-based service management department. This edition has been updated to align with the ITIL 2011 editions by updating the text, amending figures and replacing 12 illustrations.

This publication is also available as a PDF from the TSO Shop

• Building an ITIL®-based Service Management Department - 2nd edition - PDF

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