Operational Support and Analysis ITIL® Intermediate Capability Handbook (Single copy)

Operational Support and Analysis ITIL® Intermediate Capability Handbook (Single copy)

Book By AXELOS

1CPD Points
Description

Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

This publication is also available in other formats from the TSO Shop

Details
Number of pages: 179
ISBN: 9780113314294
Dimensions: 140mm x 108mm
Price: £10.95
Format: Book
Publication Date: 4 Nov 2013
Availability: In stock - 1-2 days
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